SFA (Sales Force Automation) - devices

In my posts I will generally point the sources of knowledge related with mobile systems.
Mobile systems are important branch of IT business. I think, that we should follow this topic and know what is being done nowadays, and where this business goes. I will write about few systems, stressing few kind of problems in each for them.
If You are interested in this kind of systems - follow my posts.

" IT Must Factor Sales Culture Into Mobile SFA Device Selection"
The first article I've foundon Gartner's sites is about SFA (Sales Force Automation). In this article isn't shown the process of the SFA, but generally shows what devices are needed in each kind of this system.
The SFA is general. Depending on the business culture in each of the companies, the system vary. But we can still classify them into some kind of groups of products:
- "You're on Your Own"
- "Management by Numbers"
- "Solutions Focused"
- "Process Driven"

This are different approaches of the companies. Gartner decided to classify them to the types of devices, with some examples.

I find this article qite good, because shows, that these systems are really different in each company, with other sales strategy, but it is still nidce to read, and gives us the general view of class of SFA systems, and the devices with them.
What was NOT good in this atricle is not listing the Akerstrom . This company produces really good touch panels with WM5 system. I think this is only one downsite of this article.

Have a nice reading !
Jakub