Telecommunications companies are providing services that allows as to communicate much better. They include exchange carriers, wireless communications providers, cable companies and so on.
They face important issues that they must deal with, such as building and supporting high-quality telecommunications networks, improving customer service and satisfaction, maximizing revenues and minimizing costs, thinking how to innovate products and services.
To solve that issues telecommunications enterprises need to gather informations about people and organizations they are concerned with, network infrastructure, network component, service orders and repair orders, products, human resources management.
The book describes which models can be use, addresses many of the needs of a telecommunications company, and shows key aspects of telecommunications what I strongly recommend you to read.
To read more visit:
http://library.books24x7.com.ezproxy1.lib.depaul.edu/toc.asp?bookid=11287
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