Monday, June 30, 2008

5 Reasons to Outsource Document Capture

I found interesting article of Priscilla Emery, "Five Reasons to Outsource Document Capture" in documents for day 4 of our course. These points include:
  1. Focus on your organization’s core business
    processes.
  2. Improve customer service and reduce transition costs
  3. Faster and more secure implementation of compliance and discovery initiatives
  4. Providing near-term cost savings while avoiding technological obsolescence
  5. Cost-effective disaster recovery
Because managing documents is a huge effort, it reduces effectiveness and takes lot of precious time from employees. It is recommended to outsource document capture to company who uses proper technology not only to store documents, but also to capture information stored on them and use it to improve business transaction processes.
Storing documents in electronic form improves also security and compliance. Record managers not only want documents to be stored on paper, or on microfilm tapes, but also in electronic form to be accessible online. This should go also with proper backup solution to improve security.
Outsourcing document storage helps in reducing costs also. IT departments usually require high costs. Outsourcing document storage reduces costs of maintaining hardware and software maintenance, while providing near-term return of investment.
It is also helpful when company faces natural disaster. Documents accessible online and having paper-based documents stored on removable media moved to another secure location may bring company back to it's operative state within couple of days.

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