Enterprise Content Management - answers

2 The Chaos of Content

- IT has imprinted into their DNA the primordial urge to “centralize,” “simplify” and “manage” information. Business owners are equally prone to “leverage,” “access” and “empower” themselves with any and all content they can get their mitts on.

- The business owners are demanding more ownership and control, and are getting budgets to help demonstrate that.

4 Unlock the Value of Content to Maximize Online Business Performance

- Organizations must transform their online strategies by capitalizing on new ways of attracting and engaging customers.
- Provide a consistent experience across all customer touchpoints—including the Web, print and mobile channels
- Compete for customer loyalty in today’s increasingly fragmented marketplace
- Strengthen customer loyalty
- Achieve unified brands, messages and corporate image.
- Accelerate worldwide product launches and promotions.
- Optimize customer process efficiencies.
- Provide regulatory compliance and security.

6 Content Management vs. Knowledge Management

Capture (KM)
Create (CM)
Route (KM)
Manage (CM)
Convert (KM)
Publish (CM)

CM is bigger in scope than KM

8 Managing Email Overload: The Smart, Secure and Legal Way

- Email as a source of corporate records needed for regulatory compliance and legal discovery;
- Email growth as an IT headache;
- Email as a source of business-critical information.

- Retain messages in compliance with regulations and corporate policies;
- Provide a highly scalable repository able to keep pace with email volume growth and long retention periods to aggregate billions of email messages;
- Facilitate searching as required for legal discovery;
- Improve system performance and reliability;
- Integrate email with other corporate

A robust email management solution delivers important benefits to the organization. Without one, you will: spend more on administration; overloaded servers will degrade the performance of your email system; and users will be burdened with mailbox limits. Further, you will be subject to the risks of non-compliance and/or spend millions of dollars and countless hours combing through voluminous files to produce messages required for legal discovery and regulatory requests. Finally, important information that could be shared and leveraged to the benefit of the organization may be lost.

10 Today's Search: All The Power. No Pain.

- The evaluation was based on ease of installation
- Time needed to learn how to build interfaces and put the server up;
- The ability to easily manipulate the user interface.

11 The Emerging Role of SharePoint in ECM

Yes, I think that it is a good idea to use platforms that can be ease adapted and integrated with each other. As a result of this out work is easier.

12 Top Five Reasons to Outsource Document Capture

1. Focus on your organization’s core business processes;
2. Improve service levels to clients and reduce transaction costs at the same time;
3. Faster and more secure implementation of compliance and discovery initiatives;
4. Providing near-term cost savings while avoiding technological obsolescence;
5. Cost-effective disaster recovery.

13 Will Your Next CMS Scale to Meet Your Demands?

Content management is closer to doing something than just buying something. We have to fit the strategy to our needs.

14 The Value of SharePoint-Based ECM Solutions

document management, forms management, Web content management and email management services

15 How to Correct Your Organization’s Content Myopia

- Accounts payable - start by scanning, classifying and indexing paper documents as well as capturing electronic invoices. Save time and improve accuracy using tools such as queue-based workflows and automatic notification. Integrate accounts payable information with enterprise resource planning and other line-of-business systems to ensure it gains the widest possible currency.

- Contract management - begin by leveraging collaborative workspaces to share documents, track deliverables and hold threaded discussions. Enable users to access associated content—office documents, scanned images, email and more— from a common content repository. Develop electronic forms to streamline contract requests and notify others about contract milestones and obligations.

- Client engagement- You’ll increase delivery throughput, exceed client expectations and drive new engagement opportunities.

- Compliance - Mitigate risk of non-compliance by automatically auditing content during any stage and enforcing policies for retention and, as appropriate, disposal.

- New product development - manage distributed teams via virtual project workspaces, a global content repository and business process support to capture and retain product data throughout the development lifecycle.

- Enterprise marketing - you can streamline the marketing process and provide seamless access to marketing content. Coordinate campaigns, product launches and ongoing branding and marketing communications. Keep projects on track, reduce overall costs and exert greater control over brand assets using media repositories, creative workflows and virtual workspaces.

16 Widgets, Wizzbangs and Whoozits

New functionality on your web site should be in alignment with business model.

A forum will not be a good solution in companies which offers a product which can be potentialy dangerous and where opinion of people is very important. When users will place on forum information which can be not true but other users will not buy this product.

17 Is On-Demand Content Management Right for You?

- The ability to receive and send faxes directly from the application;
- Optical character recognition (OCR) to transform faxes and scanned materials into text-searchable documents;
- Scanner integration to convert paper documents into electronic content;
- E-forms for combining form-based data with other documents;
- Zone OCR to read specific fields on forms and extract key information for indexing and organizing your content;
- Ability to view proprietary file formats such as CADs; and
- Advanced workflow for document-centric process automation.

integrating multiple technologies once and distributing the cost among all users. SaaS delivers broader, more costeffective functionality than other options. SaaS solutions are configured rather than programmed, meaning customization involves days or weeks, not months. You can often evaluate a SaaS solution for a trial period in which you receive 30%-70% of your final configuration.SaaS solutions are specifically designed to require minimal end-user training. SaaS model eliminates virtually costs by replacing them with a modest monthly fee, usually based on the number of users in an account or a similar measure that increases only as usage increases. Most implementations are licensed annually, and if the product does not live up to its promise, or if your needs change, your risk is capped at that commitment etc....